Recovery Protocol

General Procedure

1. Client gets the drive for a FREE analysis at our office in Rajkot
2. Hard Drive is examined on specific manufacturer specific tools
3. Faults are analysed and rectified
4. Rough time required for recovering data is reported to the client
5. Quotation is reported to the client
6. If approved, then we go ahead with recovery.
7. A backup hard disk which is fully formated and is provided to us by the client (MAKE SURE THE DRIVE IS FORMATTED AND IS WITHOUT USEFUL DATA)
8. Health of the backup drive is measured, if 100% then data is backed up
9. We keep the clients data for the next 48hrs and the client is requested to verify the backup drive data, Also call us if things are ok so that we can roll the next clients data on the same DRF drive

Cost Deciding Criterion

  • The type of fault in the hard disk
  • The type of hard disk
  • The media faults
  • The size and type of data on the hard disks
  • The operating System which is present,the cause of deletion of files, and the time taken for recovery
  • The time and effort involved for your hard disk
  • The health of the hard disk as appears on our data recovery tools
  • In case of memory cards and SD Cards the charges are decided only after a analysis of the card and condition of the card
  • If the card shows size as zero bytes and asks for formatting, then charges are decided after an analysis. The card has to be kept with us for 4 to 6 hours for a proper analysis
  • We do not do phone data recovery at present